ALERT

Compensation is available. Submit your claim now. 

Claimants

Learn how to begin your claim, the information you will be asked to include, and what to expect at each step.

About the claims process

The claims process is designed to be clear, respectful, and trauma-informed, with the goal of making it as simple as possible for people who choose to take part. You may be able to apply for compensation if you are:

  • A Survivor Class Member
  • A Personal Representative for someone who cannot act on their own behalf
  • An Estate Representative for a Survivor who passed away on or after December 9, 2003
  • An eligible heir to a Survivor who passed away on or after December 9, 2003

Applications for Experience Payment claims can be submitted until June 1, 2027.

Applications for Abuse Compensation claims can be submitted until June 1, 2028.

This page provides step-by-step instructions to help you complete and submit your claim form. If you are submitting a claim form for someone else, you will be asked to provide additional information.

Read step-by-step instructions on how to fill out your application →

If you are submitting a claim form for someone else, you will be asked to provide additional information.

Learn about Personal Representatives for a Person Under Disability, Estate Representatives and Eligible Heirs for a Survivor who has passed away →

Steps

Step 1: Get the claim form

Before you begin, choose how you would like to complete your claim form.

You can:

The claim form will ask you for:

  • Personal and contact information
  • Identification details
  • Information about your time at the Île-à-la-Crosse School, including dates of attendance
  • Responses to questions about your experience, if you apply for Abuse Compensation

You do not need to have all of this information at this stage. You can take your time.

Learn more about eligibility →     |     Learn more about identification →

You do not need to provide records or proof of attendance. If you have documents, you may include copies with your application. Including copies of records that prove your attendance or experience may help the Administrator process your claim form.
Step 2: Gather your information

When you are ready, it may help to have the following information.

Personal information

  • Your name and contact details
  • Your mailing address
  • Your date of birth
  • Your telephone number
  • Your email address
Identification

  • Valid government-issued identification
  • School ID number (optional)

 

Please send copies only; do not send originals. Please add your first name, last name, and date of birth on every document.

 
Your experience

  • The dates you attended the Île-à-la-Crosse School
  • Impacts on your life (if you choose to share)
  • Experiences of physical or sexual abuse (if you choose to share)

You can share as much detail as you feel comfortable. Including copies of records, if you have them, will help the Administrator review your claim.

Payment information

  • If you would like compensation money to be sent to you by direct deposit into a bank account in your name or a mailed cheque.

Designated Representative

  • You will have the opportunity to identify someone who can continue your submission in the event you pass away before a decision is made.
Step 3: Complete your claim

Take your time when filling out the form.

  • You can complete it in more than one sitting
  • You do not need to remember everything perfectly

Everyone must complete Parts 1, 2, and 3 of the Claim Form for Survivor Class Members. Completing Parts 4 and 5 will depend on your personal situation.

Note: If you are submitting on behalf of someone else, you will need to complete the Claim Form for Representatives of Survivor Class Members. Learn more about submitting a claim for on behalf of someone else →

If you need help with any of these sections, support is available.

Step 4: Submit your application

Once your form is complete, you can submit it:

  • By email
  • By fax
  • By mail

After you submit your application

  • The Administrator will review your information
  • They may contact you if more details are required. If more information is needed, they will include the date you need to submit the additional information by
  • You will be informed of the decision

If your application is approved, compensation will be sent to you through whichever process you indicated on your claim form.

When payments will be sent

The payment process begins only after your application is fully reviewed and a compensation decision has been made. The process, from receiving a complete application with all information and documents, can take several months or more, and can vary from person to person.

Experience Payments

For Experience Payment applications that have been finally approved by November 30, 2026, a partial payment of 50% of the maximum approved Experience Payment will be made by the end of December, 2026. All other approved Experience Payments, and the balance payable to those who received a partial payment, will be paid after the Experience Payment claim period ends on June 1, 2027.

Abuse Compensation Payments

The payment timeline for Abuse Compensation will be longer, as it will be necessary to find out how many applications are approved, and at what level, before the final amount of each person’s Abuse Compensation can be determined. The timing for making partial payments has not yet been confirmed. The final abuse compensation payments will not be made until after the Abuse Compensation claim period ends on June 1, 2028.

Learn more about compensation →

IMPORTANT: If your address or contact information changes, contact the Administrator right away. This helps ensure you receive updates, letters, and any payments without delay.

Want help with your claim?

Free help is available. Contact the Administrator by calling 1-833-700-7458 (toll free) or by emailing info@ILEXSettlement.ca.

Claims Helpers will be available in person to help you complete your claim form. Find a claim support session near you. Sign up for email updates to be notified when the next Claims Helper sessions are scheduled.

Support is free, your information is secure, and you can go at your pace.

Get Support

Cultural, emotional, and crisis supports are available to Survivors and their families 24 hours a day through the Indian Residential School Survivors Society .

Call toll free: 1-800-721-0066

Mental health and wellness support is available anytime through the Hope for Wellness Helpline .  Services are free, confidential, and available in English, French, Cree, Ojibway, and Inuktitut.

Call toll free: 1-855-242-3310

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